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To help you through our website, please find answers to
the 10 'most' asked questions from perspective customers.
- Who are T-Shirt Products?
Since 1973, over 30 years, we have established an outstanding
reputation for quality and service and we are now a recognized
leader in textile printing and embroidery.
- If this is the first time I have
purchased, can you advice me?
We can assist you from concept to finished product. Our
sales department will advise you on the most suitable garment
to achieve your objectives - we can assist with creating
your design through to final artwork - we can offer advice
on printing versus embroidery - our quality control department
will oversee your garments through to a prompt delivery.
- What does the price, include?
All prices include a one colour print in one place on the
garment. A charge of 30p is added for each additional colour
in your design.
- What if I want to have the garments
embroidered?
Embroidery charges are based on the number of stitches the
design, we will ask you to send us your design - we will
give an accurate stitch count and then advise on the cost
of embroidering each garment.
- Are there any other costs the
first time I order?
You will need printing screens or a master embroidery disk
for each new design. These costs depend on the number of
colours in your print or the number of stitches in the design,
but they are one off costs, and the printing screens or
embroidery disk will be available 'at no cost' for future
orders.
- Is there a minimum order?
The prices shown are based on quantities of 30 to 100 garments
and a surcharge is applicable below that number. Our minimum
value order is £50 excluding screens or embroidery
disk costs.
- Are all items suitable for printing
or embroidery?
Most of the garments shown do not pose a problem, but we
will advice you on the suitability of individual types of
caps and bags.
- What about VAT?
All Adult & Children's size, 14/15 is subject to VAT;
all other children's sizes are not!
- What about delivery?
Delivery is charged at cost on an overnight courier, but
where we can help, we will drop a local delivery in to you
free of charge.
- Can I have special prices if I
order more than 100 garments?
We are always pleased to give you an individual quotation
based on your personal requirements and we pride ourselves
on always being competitive.
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